Shipping policy

Shipping Policy

Effective Date: 08/13/2025

At Calypso, we pride ourselves on delivering an unparalleled luxury shopping experience from the moment you place your order to the moment it arrives at your door. Each item is handled with the utmost care, packaged to perfection, and shipped with trusted carriers to ensure it reaches you in perfect condition.

Processing Time

  • Orders are processed within 1–3 business days of purchase.

  • All items undergo a quality inspection before shipment.

  • You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Methods & Timeframes

We partner exclusively with premium, insured courier services to ensure secure and timely delivery.

Domestic Shipping (within United States):

  • Standard Delivery: 2–4 weeks

  • Express Delivery: Currently not available

International Shipping:

  • Express Worldwide: 2–4 weeks (subject to customs clearance)

Delivery times may vary depending on your location and customs processing.

Shipping Costs

  • Complimentary free standard shipping on all domestic orders.

  • Express and international shipping rates are calculated at checkout.

  • Duties, taxes, and customs fees for international shipments are the responsibility of the recipient.

Order Tracking & Security

  • All shipments are fully trackable and require a signature upon delivery.

  • If you are unavailable at the time of delivery, our courier will attempt redelivery or arrange pickup from a secure location.

Packaging

Every order is presented in standard packaging designed to protect your purchase and enhance your unboxing experience.

Shipping Restrictions

We are unable to ship to P.O. Boxes, APO/FPO addresses, or countries restricted by trade regulations.

Lost or Damaged Items

In the rare event your order is lost or damaged during transit:

  • Please contact us within 48 hours of delivery (or expected delivery date).

  • We will work directly with our courier partners to resolve the issue promptly.

Contact Us

For any shipping-related inquiries, please reach our Client Services team at:
calypsocustomerservice@gmail.com | 813-735-7461
Business Hours: 5am-5pm EST Mon-Fri